Need help

[Darkfire]

goto the control panel and look for one called system
it should be in there

 

[Darkfire]

also follow these steps to check what version of directx you have
To use the DirectX Diagnostic Tool to determine the version of DirectX that is installed on your computer, follow these steps:

1. Click Start, and then click Run.
2. Type dxdiag, and then click OK.
3. On the System tab, note the version of DirectX that is displayed on the DirectX Version line.
4. On the various tabs, check the version information for each DirectX file.
5. When you are finished checking file versions, click Exit.

If Windows cannot find the dxdiag program, DirectX version 5.0 or an earlier version of DirectX is installed on your computer. If this is the case, download and install the latest version of DirectX.

To download the latest version of DirectX, click the following article number to view the article in the Microsoft Knowledge Base:
179113 How to download and install DirectX

 

[TicTac]

oh thanks but i know i can run the game but it looks like it crashes when it starts but it gives no crash log

 

[DracoHouston]

wait is the problem you can't start the launcher or the game itself?

 

[TicTac]

i cant start the game

 

[DracoHouston]

theres 2 kinds of logs, one of them is log.dat in /pokemon/, please open it and tell me what you see. some exceptions generate a more verbose log file and direct you to where it is etc, but it isn't getting to one of those crashes by the sounds of it. but the log.dat always gets filled with messages from the game while its running, it may say something that helps

 

[TicTac]

this is what i see

 

[Darkfire]

check the extention on ID it should be .dat

 

[TicTac]

it wont change to .dat

 

[DracoHouston]

you have your launcher in a subfolder of the game? :\ put the launcher in /desktop/pokemon 3d/

 

[TicTac]

can you guys skype me and help me fix it?

 

[DracoHouston]

oh wait, Launcher folder are launcher temp files, nevermind. you don't have a log.dat, which is what i was interested in

 

[DracoHouston]

also, you dont have file extension shown but all the things that think theyre for nero are just text files, they open in notepad, you just cant open them by double clicking because the .dat file extension is associated with nero

 

[DracoHouston]

id.dat just says what version the game is, don't worry about it!

are you sure you have
XNA 4.0 runtimes installed
.net 4.0 runtimes installed
direct x 9.0c and above installed
a graphics card that supports direct x 9 and shader model 1.1 at least

the game is built in a profile that allows win xp people to play, it can't be win xp

another thing that needs to be installed is windows media player, it relies on it to play music

 

[TicTac]

so basically i cant play the game unless i uninstall nero